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Cancellation PolicyPENINSULA ENCOUNTERS half day tours ( all ) • Within 24 hours : NO REFUND (100% charge) or rebooking at no extra cost if availability permits.Child policy - As this tour duration is approx six hours, the tour does not suit all children. Children under four free of charge
• Within four weeks but more than two weeks - 50% of fee. • Less than two weeks - no refund. • Once the tour has commenced - no refund with the exception of any prepaid optional activities not available • Cruise ships only - no charge made if ship unable to dock.
10% deposit on booking - refunded if reservation cancelled at least 180 days prior to departure date.Negotiable between 180 days and commencment if replacement client not available
Peninsula Encounters, Wild Coast Explorer & Cruiseship excursions We do not require payment at reservation time - your credit card details are for reservation security only. Payment will be taken on tour date.
10% deposit on booking - Balance due six weeks prior to departure
If you have not indicated a pickup point ( usually your accommodation ) It is assumed you wish to be picked up at the Dunedin Visitor information centre at address - 1 The Octagon ( Dunedin city centre )
As per itinerary
Requirements
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