Peninsula Encounters - half day tours (all)
- Within 24 hours : NO REFUND (100% charge) or rebooking at no extra cost if availability permits.
Child policy - Children under five are free of charge NOTE; As this tour duration is approx six hours, the tour may not suit all children.
Wild Coast Explorer & Cruiseship Exclusive Tours
- Within four weeks but more than two weeks - 50% of fee.
- Less than two weeks - no refund.
- Once the tour has commenced - no refund with the exception of any prepaid optional activities not available • Cruise ship tours booked online - no charge made if ship unable to dock. (Does not include private exclusive cruiseship arrangements)
INTERNATIONAL (Borneo & Africa)
10% or agreed deposit on booking - refunded if reservation cancelled at least 180 days prior to departure date. Negotiable between 180 days and commencment if replacement client not available.
Overseas tours - Borneo & Africa
10% deposit on booking - Balance due six weeks prior to departure.
Peninsula Encounters pickup & dropoff
If you have not indicated a pickup point ( usually your accommodation ) It is assumed you wish to be picked up at the Dunedin Visitor information centre at address - 50 The Octagon (Dunedin city centre).
As per itinerary.
Walking is required to access the private conservation area where Hookers Sea lions, NZ Fur seal breeding colony and Yellow eyed Penguins are located.